NHTSA Complaint #10641710 — 2009 MERCURY MARINER HYBRID FUEL/PROPULSION SYSTEM

Complaint Details

ODI Number	10641710
Vehicle	2009 MERCURY MARINER HYBRID
Component	FUEL/PROPULSION SYSTEM
Date of Incident	August 4, 2014
Date Filed	October 6, 2014
Mileage	148,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

MY CAR, ON 4-5 OCCASIONS NOW, HAS LOST ALL POWER WHILE TRAVELING ON THE FREEWAY AT ABOUT 80 MILES PER HOUR. I CALLED FORD BECAUSE OF THE ELECTRONIC THROTTLE BODY CUSTOMER SATISFACTION PROGRAM AND MY VEHICLE DOES NOT QUALIFY BECAUSE OF THE ASSEMBLY PLANT THAT THE CAR WAS BUILT AT. I CAN ATTEST THAT MY VEHICLE IS DOING THE SAME EXACT THING THAT IS DESCRIBED IN THE ACCOUNTS OF THE PROBLEM WITH THE THROTTLE - WITHOUT QUESTION. I URGE YOU TO EXPAND THE PROGRAM THAT FORD IS BEING REQUIRED TO DO FOR THIS MASSIVE (OVER 1 MILLION VEHICLE) PROBLEM. THIS APPEARS TO ME TO GO BEYOND A PLANT ISSUE TO AN ENGINEERING ISSUE WITH THE PART ITSELF. *TR

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