NHTSA Complaint #10641628 — 2003 TOYOTA TUNDRA

ON MAY 14 2010 I TOOK MY 2003 TOYOTA TUNDRA IN FOR A RECALL REGARDING "EXCESSIVE CORROSION OF THE REAR CROSS MEMBER". REFERENCE: NHTSA CAMPAIGN NUMBER 09V444000, NOVEMBER 18, 2009 & TOYOTA SAFETY RECALL NO. SSC9090M. MY TRUCK WAS INSPECTED AND SUBSEQUENTLY WAS SPRAYED WITH CORROSION PROTECTION COMPOUND. HOWEVER, THE SPARE TIRE MOUNTING BRACKET WAS NOT SPRAYED NOR WAS THE DIFFERENTIAL WITH THE REQUIRED CORROSION PROTECTION COMPOUND. REFERENCE NHTSA CAMPAIGN NUMBER 09V444000 WHICH STATES "DEALERS WILL INSPECT THE REAR CROSS MEMBER AND RELATED COMPONENTS, INCLUDING THE BRAKE LINES AND REPLACE THEM IF NECESSARY" OR "WILL BE SPRAYED WITH A CORROSION PROTECTION COMPOUND". ON JANUARY 8, 2014 AT 103,793 MILES, I WAS FORCED TO REPLACE THE ENTIRE DIFFERENTIAL AT A COST OF $4,657.67 DUE TO THE DIFFERENTIAL RUSTING COMPLETELY THROUGH TO THE POINT IT WOULD NO LONGER RETAIN OIL. MORE RECENTLY, O/A SEPTEMBER 15, 2014 AT APPROXIMATELY 105,500 MILES I WAS DRIVING AT 30 MPH WHEN THE MOUNTING BRACKET THAT RETAINS THE SPARE TIRE IN PLACE RUSTED THROUGH AND THE SPARE TIRE FELL OFF OF MY TRUCK AND ENDED UP ON THE SIDE OF THE ROAD APPROXIMATELY 1/4 MILE AWAY. FORTUNATELY, THERE WAS NO ONE DRIVING BEHIND ME AND NO OTHER DAMAGE OR INJURIES OCCURRED. IN BOTH OF THE ABOVE ISSUES AT THE TIME OF EACH INCIDENT CONTACTED TOYOTA CUSTOMER SERVICE AND WAS TOLD THAT THEY COULD NOT ASSIST ME IN EITHER MATTER. I WOULD LIKE TO SUBMIT THIS COMPLAINT IN THE HOPES THAT IT MAY HELP OTHERS IN SIMILAR SITUATIONS AND I ALSO WOULD LIKE TO KNOW IF THERE IS MEANS OR PROCESS I CAN FOLLOW TO POSSIBLE OBTAIN RESTITUTION FROM TOYOTA. I HAVE ALL NECESSARY DOCUMENTATION TO SUPPORT MY CLAIMS AS OUTLINED ABOVE. THANKING YOU IN ADVANCE FOR YOUR CONSIDERATION IN THIS MATTER. *TR