NHTSA Complaint #10641542 — 2013 FORD ESCAPE

SEATS issue reported to NHTSA

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Complaint Details

ODI Number	10641542
Vehicle	2013 FORD ESCAPE
Component	SEATS
Date of Incident	October 2, 2014
Date Filed	October 5, 2014
Mileage	35,600 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

I AM NOR SURE IF THIS IS A SAFETY ISSUE, BUT THIS VEHICLE HAS 3 MEMORY SEAT SETTINGS. THE PROBLEM IS IT CONTINUALLY LOOSES THE MEMORY SETTINGS. I AM CONCERNED BECAUSE I HAVE BROUGHT IT TO FORD SEVERAL TIMES AND THEY CAN'T FIND A PROBLEM. I AM NOT SURE IF THIS THING CAN RESET, MOVE OR DO SOMETHING ELSE AS I AM DRIVING. MY VEHICLE IS JUST NOW OUT OF WARRANTY, BUT THIS PROBLEM STARTED SEVERAL MONTHS AGO AND HAS BEEN BROUGHT TO FORD'S ATTENTION WHILE STILL IN WARRANTY. TO CLARIFY, I AM A BIG FORD FAN, I LOVE THIS VEHICLE AND THE FORD DEALERSHIP I FREQUENT IS VERY PROFESSIONAL AND TREATS ME WITH THE UTMOST RESPECT. *TR

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