NHTSA Complaint #10641484 — 2008 SATURN VUE

PURCHASED IN 2011 FROM TOYOTA DEALERSHIP IN LOUISVILLE. IT HAD THE TIRE SENSOR LIGHT ON. THEY SENT IT TO THE SHOP AND WE WERE TOLD IT WAS A SENSOR MALFUNCTION OVER AND OVER. THEN OTHER LIGHTS STARTED COMING ON ALONG WITH THE SLUGGISH FEELING AND AN ANNOYING RATTLING, ROLLING SOUND. DEALER SAID THAT THIS WAS FROM SPARK PLUGS???? I HAD AN EXTENDED WARRANTY. THEY WANTED 100.00 FOR DIAGNOSTIC 500 FOR SPARK PLUGS. I DECLINED. THE ROTOR AND STRUTS HAVE BEEN REPLACED TWICE. THE CAR WOULD OFTEN TIMES BE RUNNING WITH THE KEY OUT OF THE IGNITION, GAS GONE, NOT TO MENTION DANGEROUS AND BAD FOR THE CAR. TRANSMISSION FAILURE STARTS AND CONTINUES. HAD A CAR ACCIDENT IN DECEMBER 2013. AIRBAGS DID NOT ACTIVATE. DEALERSHIP RECEIVED OVER $5000. AFTER A MONTH THEY SAY IT'S FINISHED BRING ME THE CAR. I GET HOME AND THE KEY WON'T COME OUT OF THE IGNITION. THEY TOLD ME THAT THEY WOULD NOT REPLACE IT BECAUSE IT WAS A KNOWN ISSUE WITH THE VEHICLE. THE ROCKING AND ROLLING SOUND IN THE STRUTS IS WORSE. THEY SAID THAT IS ALSO A KNOWN ISSUE ALONG WITH THE TRANSMISSION AND NOT FROM THE ACCIDENT. THEY WOULD NOT REPLACE. THEY FINALLY AGREED TO FIX IGNITION. THIS VEHICLE IS A FAILURE! NO WONDER SATURN IS OUT OF BUSINESS. AS FOR THE TOYOTA DEALERSHIP AND THE GM DEALER UNDER PROGRESSIVE INS. THIEVES! I TOOK PICTURES OF MY FILE AND HAVE WHAT THEY ACTUALLY DID FOR THE 5000. HOW MUCH THEY PAID FOR THE PARTS. I ALMOST THREW UP. IT WAS 300% MARK UP ON SOME THINGS. OTHERS WERE CHARGED FOR AND NOT REPLACED. AFTER THIS I LOST ALL FAITH IN TRUSTING DEALERSHIPS ETC. I STILL OWE ON THE CAR. I WILL CONTINUE TO EDUCATE MYSELF ON THE THIEVERY THAT GOES ON IN THE VEHICLE INDUSTRY. I PRAY EVERYDAY THAT KARMA WILL CATCH UP WITH THEM. DON'T BOTHER CONTACTING GM. THEY WILL ACT LIKE THEY HAVE NO IDEA WHAT YOU ARE TALKING ABOUT AND NEVER GET BACK WITH YOU. *TR