NHTSA Complaint #10641117 — 2007 HYUNDAI SONATA

I BOUGHT THIS CAR USED LAST SEPTEMBER. WHEN THE WEATHER TURNED VERY WARM ONE DAY I PUT IN THE KEY TO START THE CAR, AND THE KEY WOULDN'T START. I LOOKED IN THE BOOK THAT CAME WITH THE CAR, AND IT SAID TO JIGGLE THE STEERING WHEEL AND THEN TURN THE KEY. THIS HAPPENED IN MY GARAGE. I CALLED THE DEALER WHERE I BOUGHT THE CAR. HE ACTUALLY CAME TO MY HOUSE AND WE BOTH TRIED EVERYTHING AND WE COULDN'T GET THE KEY TO TURN. I KEPT AT IT. I DIS-ENGAGED IT OUT OF PARK INTO NEUTRAL AND TRIED MOVING THE CAR. AFTER WHAT SEEMED LIKE AN HOURS OR TWO, I TRIED IT AGAIN, AND FINALLY THE KEY TURNED. I CALLED HYUNDAI IN MEDFORD, OREGON, AND THEY SAID THEY DIDN'T HAVE ANY IDEA AS TO WHY THE KEY WOULDN'T TURN. GREAT SERVICE!! NOW IT SEEMS WHENEVER IT GETS REALLY HOT IT DOES THIS OFTEN. I HAVE GOTTEN STRANDED SO MANY TIME AND HAVE HAD OTHERS HELP ME. MY INSURANCE TOWING SERVICE GUY CALLED ME AFTER I GOT STUCK AT THE GROCERY MARKET, AND EXPLAINED THIS WAS A SECURITY LOCK, AND TO MAKE SURE I HAD THE WHEELS TURNED STRAIGHT, AND TO JUST JERK THE STEERING WHEEL LEFT, AND THE KEY SHOULD UN-LOCK. I AM BEGINNING TO THINK THIS MAY BE WHY THE PRIOR OWNER SOLD THIS CAR. I AM 69 YEARS OLD, AND I AM AFRAID AT SOME POINT I WILL BE OFF WITH NO-ONE AROUND TO HELP ME. IS THIS A COMMON PROBLEM WITH THIS MODEL? WHEN I RESEARCHED THIS ON LINE, IT SEEMS TO BE A GLITCH WITH THIS 2007 MODEL. PLEASE HELP ME WITH A SOLUTION. I CAN NOT AFFORD TO BUY ANOTHER CAR. I AM ON A FIXED INCOME. THANK YOU. *TR