NHTSA Complaint #10640820 — 2014 BMW 535I

SATURDAY SEPT. 6, 2014 @ 09:30HRS NY QUEENS : STARTED THE VEHICLE A FEW TIMES AND EVERY TIME WITHIN SECONDS THE ENGINE DIED OUT. BMW ROAD ASSISTANCE ARRANGED TO MOVE THE VEHICLE TO THE BMW OF MANHATTAN SERVICE CENTER FOR REPAIRS (AT THIS TIME APPROXIMATE MILEAGE WAS 4000-4500 MILES). MONDAY SEPT. 8, 2014 @ 11:00HRS: VEHICLE DELIVERED TO THE DEALERSHIP. TUESDAY SEPT. 9, 2014 : WAS INFORMED THAT THE FUEL PUMP WAS BEING TESTED. WEDNESDAY SEPT. 10, 2014 : ADVISED THAT FUEL PUMP WAS ORDERED, WAS COMING FROM 'OUT-OF-STATE' - MAY NOT ARRIVE UNTIL MONDAY. THURSDAY SEPT. 11, 2014 : UPDATED THAT FUEL PUMP HAD NOT YET ARRIVED. TUESDAY SEPT. 16, 2014 : I FOLLOWED UP ON THE STATUS OF THE PENDING PART AND WHEN THE VEHICLE WOULD BE FIXED. FRIDAY SEPT. 19, 2014 : BMW RESPONDED: "THE PART IS STILL ON BACK ORDER ..............BACKORDER PART MEANS THE PART IS NOT READILY AVAILABLE AND HAS TO BE RELEASED FROM GERMANY ......". THE MESSAGE FURTHER STATED THAT SOME PARTS HAD ARRIVED (NO DETAILS PROVIDED) AND THE PENDING PART(S) WERE EXPECTED COMING MONDAY/TUESDAY. FRIDAY SEPT. 19, 2014 : I REQUESTED A COPY OF THE DETAILED DIAGNOSTIC REPORT TO HAVE A CLEAR IDEA OF THE PROBLEM AND WHAT PART(S) NEEDED TO BE REPLACED - I AM YET TO RECEIVE THIS REPORT. WEDNESDAY SEPT. 24, 2014 : WAS INFORMED THAT TECHS WERE WAITING FOR THE ADDITIONAL PART TO ARRIVE FROM GERMANY. THURSDAY SEPT. 25, 2014 : WAS INFORMED THAT THE PART FROM GERMANY HAD STILL NOT ARRIVED. WEDNESDAY OCT. 01, 2014 : AGAIN INFORMED THAT THE PART HAD NOT YET ARRIVED FROM GERMANY. I AM VERY CONCERNED THAT I AM NOT BEING GIVEN A COMPLETE DIAGNOSTIC OF WHAT THE PROBLEM IS, GIVEN THAT IT IS A NEW VEHICLE PURCHASED JUNE 1, 2014. I FIND THIS AN UNACCEPTABLE SITUATION. THUSDAY OCT. 02, 2014 : TODAY I HAVE BEEN INFORMED THAT THE PART ON BACK ORDER IS A FUEL INJECTOR. *TR