NHTSA Complaint #10640712 — 2003 DODGE RAM 2500

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10640712
Vehicle	2003 DODGE RAM 2500
Component	STEERING
Date of Incident	September 17, 2014
Date Filed	October 2, 2014
Mileage	130,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

DODGE IS REFUSING TO COVER RECALL NOTICE N62/NHTSA 13V-528. I PRESENTED ORIGINAL RECEIPTS AND DOCUMENTATION AS REQUESTED SINCE I ALREADY HAD TO PAY TO REPAIR THE "TIE ROD BALL STUD". I RECEIVED A PHONE CALL INFORMING ME THAT THEY WOULD NOT COVER THE RECALL SINCE I HAD THE TRUCK REPAIRED WITH "AFTER MARKET PARTS". I DO NOT AGREE WITH THIS. I SHOULD BE COMPENSATED DUE TO THE RECALL. THE PARTS FAILED AND I REPLACED THEM LAST DECEMBER. I THEN GET NOTICE THAT THE PARTS WERE BAD. WHY WOULD I PUT THE SAME PARTS BACK ON IF THEY FAILED IN THE FIRST PLACE? I PUT "BETTER" AFTER MARKET PARTS ON . NO WHERE ON THE RECALL DOES IT SAY THAT I AM SUPPOSED TO HAVE USED "MOPAR" PARTS. PLEASE LOOK IN TO THIS. I FEEL THEY ARE AVOIDING RESPONSIBILITY. *TR

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