NHTSA Complaint #10640662 — 2011 TOYOTA HIGHLANDER

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number 10640662
Vehicle 2011 TOYOTA HIGHLANDER
Component VISIBILITY/WIPER
Date of Incident
Date Filed
Mileage 63,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State GA

Consumer Description

DRIVER-SIDE SUN VISOR BROKE AND FAILED TO STAY IN UP POSITION, BLOCKING DRIVER'S VIEW OF ROAD AND CREATING A DISTRACTION. CAR WAS BROUGHT INTO DEALERSHIP FOR REPAIRS ON 16 AUGUST BUT SERVICE PERSONNEL INDICATED THAT THEY HAD NO VISORS IN STOCK. ORDERED ONE THAT DAY BUT COULD NOT GET THE PART UNTIL MID SEPT. PEOPLE AT THE DEALERSHIP INDICATED THAT THEY WERE HAVING TROUBLE GETTING THE PART BECAUSE THIS WAS A NATIONWIDE PROBLEM AND SUPPLIER COULD NOT KEEP UP WITH DEMAND. *TR

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