NHTSA Complaint #10640349 — 2004 MERCURY MOUNTAINEER STRUCTURE:BODY

Complaint Details

ODI Number	10640349
Vehicle	2004 MERCURY MOUNTAINEER
Component	STRUCTURE:BODY
Date of Incident	September 30, 2014
Date Filed	September 30, 2014
Mileage	53,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

PLASTIC/FIBERGLASS LIFTGATE CRACKED AROUND EMBLEM. THIS PROBLEM STARTED A FEW YEARS AGO AND HAS COMPLETELY CRACKED IN HALF. FORD EXPLORER HAD THE SAME PROBLEM AND HALF OF IT FLEW OFF WHILE DRIVING VEHICLE IN COMMUTE TRAFFIC....SEEMS THIS WOULD POTENTIALLY OPEN FAMILY MEMBER UP TO LEGAL LITIGATION IF THIS PART CAUSED AN ACCIDENT. THIS IS AN ONGOING PROBLEM WITH THIS VEHICLE AND SIMILAR WITH DIFFERENT NAME PLATE. THIS IS THE SECOND VEHICLE THAT THIS HAS HAPPENED TO IN OUR FAMILY. FIRST A FORD EXPLORER XLT AND NOW THE MERCURY MOUNTAINEER. FORD IS AWARE OF THIS PROBLEM AND HAS ELECTED TO ADDRESS THIS ISSUE. BODY FLEX AT THE LIFTGATE CAUSES GREAT STRESS TO PLASTIC/FIBERGLASS LIFTGATES. JUST LOOK AROUND AT FORD AND MERCURY AND LOOK AT LIFT GATE.....NOT HARD TO MISS.... *TR

Related Complaints for the 2004 MERCURY MOUNTAINEER

Other STRUCTURE:BODY Complaints

#11128025 — September 7, 2018 — OPERATING THE TAILGATE WINDOW HINGES BROKE OFF SCREWS APPEARED TO HAVE SEVERE CORROSION VEHICLE WAS STATIONARY

#11053938 — December 11, 2017 — 1. PAINT COMING OFF OF ROOF AND DRIVER'S DOOR. 2. REAR PASSENGER SIDE AND DRIVER SIDE POWER WINDOWS NOT WORKING. 3....

#10862164 — April 29, 2016 — REAR TAILGATE WINDOW HINGE BROKE WHILE HAVING THE WINDOW ONLY OPEN AND PUTTING AWAY GROCERIES. UPON CLOSING THE WIND...

#10840354 — March 7, 2016 — THE REAR LIFTGATE CRACKED NEAR THE MERCURY EMBLEM. THIS OCCURRED ABOUT TWO YEARS AFTER PURCHASING THE VEHICLE NEW. ...

#10778866 — September 30, 2015 — REAR LIFT GATE WINDOW HINGES RUSTED/CORRODED. HINGES HAVE BROKEN CAUSING WINDOW TO SHIFT AND MOVE.

Recent Complaints for the 2004 MERCURY MOUNTAINEER

#11421672 — POWER TRAIN:AUTOMATIC TRANSMISSION — June 21, 2021 — This vehicle is has a power train problem from day one with the 5R55S/W transmission and AWD transfer case. I purchas...

#11205264 — ELECTRICAL SYSTEM — May 2, 2019 — MY WINDOWS WERE ROLLING DOWN WHEN I FIRST THEN ALL OF A SUDDEN STOPPED ROLLING DOWN

#11165492 — AIR BAGS — January 6, 2019 — TAKATA RECALL AIR BAG LIGHT STAYS ON FOR NO APPARENT REASON... ALL THE TIME GRINDING NOISES WHILE TURNING LEFT OR R...

#11165492 — STEERING — January 6, 2019 — TAKATA RECALL AIR BAG LIGHT STAYS ON FOR NO APPARENT REASON... ALL THE TIME GRINDING NOISES WHILE TURNING LEFT OR R...

#11165492 — UNKNOWN OR OTHER — January 6, 2019 — TAKATA RECALL AIR BAG LIGHT STAYS ON FOR NO APPARENT REASON... ALL THE TIME GRINDING NOISES WHILE TURNING LEFT OR R...