NHTSA Complaint #10640101 — 2009 DODGE CARAVAN

ELECTRICAL SYSTEM:IGNITION issue reported to NHTSA

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Complaint Details

ODI Number	10640101
Vehicle	2009 DODGE CARAVAN
Component	ELECTRICAL SYSTEM:IGNITION
Date of Incident	January 2, 2014
Date Filed	September 30, 2014
Mileage	85,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

TL* THE CONTACT OWNS A 2009 DODGE CARAVAN. THE CONTACT STATED THAT THE KEY WOULD REMAIN STUCK IN THE IGNITION AND PREVENT THE VEHICLE FROM SHUTTING OFF. AS A RESULT, THE KEY WAS UNABLE TO BE RELEASED AND THE ENGINE BATTERY DRAINED. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE DEALER STATED THAT THE IGNITION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.

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