NHTSA Complaint #10639222 — 2002 CHEVROLET MALIBU

MY CAR IS PART OF THE GM RECALL #14350. MY CAR SPECIFICALLY HAS PROBLEMS WITH THE PASS LOCK ANTI-THEFT SYSTEM ALLOWING THE CAR TO BE STARTED. SEVERAL YEARS AGO I TOOK IT TO SUPERIOR CHEVROLET AND AT THAT TIME THEY TOLD ME THE PASS LOCK WAS AN ONGOING ISSUE. THEY COULD FIX IT BUT IT WOULD NOT STAY FIXED. I PAID OVER 500.00 DOLLARS AND THEY REPLACED THE IGNITION CYLINDER. 2 OR 3 YEARS LATER. SAME PROBLEM. I CONTACTED GM AND WAS INSTRUCTED TO AGAIN RETURN TO A DEALER AND THEY WOULD TAKE CARE OF THE FIX. I TOOK MY CAR TO TOM GILL CHEVROLET. THEY PERFORMED DIAGNOSTIC AND INFORMED ME THE PASS LOCK WAS THE PROBLEM AND FOR ANOTHER 500.00 DOLLARS THEY COULD REPAIR IT. I WAS UNDER THE IMPRESSION GM WAS GOING TO PAY FOR REPAIR. THEY SAID THE GM REPRESENTATIVE DECLINED THE REPAIRS. I THEN TOOK MY CAR TO AN AUTHORIZED SERVICE CENTER AND HAD IT RECHECKED. AGAIN THE DIAGNOSTIC WAS THE PASS LOCK SYSTEM. AT THAT TIME THE IGNITION CYLINDER WAS REPLACED AGAIN TO THE TUNE OF 500.00. I JUST RECEIVED MY RECALL LETTER AND I CALLED JEFF WYLER FLORENCE BUICK GMC TO SCHEDULE REPAIRS. I ASK WHAT WAS GOING TO BE THE SOLUTION AND IF THE REPAIRS WOULD FIX THE PASS LOCK SYSTEM ANTI-THEFT. THEY SAID NO. IF I WANTED THAT FIXED IT WAS 94.50. FOR A NEW DIAGNOSTIC PLUS PARTS. REALLY. I NEED THE ANTI-THEFT PASS LOCK SYSTEM FIXED IN MY CAR. THAT SHOULD HAVE BEEN PART OF THE RECALL. WAITING TO HEAR SOME GOOD NEWS. PLEASE. MY CAR NOW HAS 92,000 MILES ON IT. I TYPICALLY HAVE TO WALK TO OR FROM WORK BECAUSE IT WILL NOT START WHEN I NEED IT TO. PASS LOCK SHUTS OFF THE FUEL AND YOU HAVE TO WAIT UNTIL IT RESETS. PLEASE HELP WITH THIS. THANKS *TR