NHTSA Complaint #10638636 — 2014 RAM 1500

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	10638636
Vehicle	2014 RAM 1500
Component	ENGINE
Date of Incident	June 18, 2014
Date Filed	September 24, 2014
Mileage	1,895 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

WHILE DRIVING AT A SPEED OF APPROXIMATELY 25 TO 30 MPH, THE ENGINE STALLED. THIS HAPPENED THREE TIMES IN THE SAME DAY. IT CONTINUES TO HAPPEN AT RANDOM UP UNTIL THE PRESENT USUALLY WHEN COASTING OR TURNING. THE CHECK ENGINE LIGHT CAME ON AT 2,307 MILES AND CODES P0171 AND P0174 WERE FOUND AND BOTH OXYGEN SENSORS WERE REPLACED. THREE DAYS AFTER REPAIR TRUCK CONTINUES TO STALL. HAS BEEN IN FOR SERVICE FIVE TIMES AND NO OTHER REPAIRS MADE BECAUSE THEY SAY THEY CAN'T DUPLICATE THE PROBLEM AND THE CHECK ENGINE LIGHT HAS NOT COME ON AGAIN. INVOICE SHOWS THAT THERE IS A STORED CODE, P0884, BUT SINCE IT IS NOT ACTIVE THEY WILL NOT BE AUTHORIZED OR PAID TO REPAIR THE TRUCK. THE DESCRIPTION OF THIS STORED CODE IS EXACTLY WHAT I HAVE BEEN COMPLAINING THAT THE TRUCK DOES, STALLS WHEN TURNING OR COASTING AT A SPEED OF 20-30 MPH. I GUESS MONEY IS MORE IMPORTANT THAN CUSTOMER SAFETY. *TR

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