NHTSA Complaint #10638563 — 2011 VOLKSWAGEN JETTA

MY CLEAR COAT BEGAN PEELING LAST YEAR, I MADE THE MISTAKE OF WAITING TO DISCUSS IT WITH VOLKSWAGEN UNTIL THIS YEAR, NOW THEY ARE SAYING MY WARRANTY HAS EXPIRED WHICH WE HAD BOUGHT THE 6 YEAR PLAN AND THAT THE CLEAR COAT IS NOT THEIR ISSUE ANYMORE PLUS A SPOT ON MY REAR FENDER IS DARKENING EVERY TIME I WASH MY CAR. I'VE SPOKEN WITH 4 SEPARATE BODY SHOPS AND ALL OF THEM HAVE SAID THAT BOTH ISSUES ARE IN FACT A MANUFACTURE ISSUE AND THAT I NEED TO GO BACK AND KEEP TRYING TO GET THEM TO ACKNOWLEDGE THE FAULT. A SIMPLE GOOGLE SEARCH WILL BRING UP SEVERAL VOLKSWAGEN OWNERS WITH THE SAME ISSUE AND SAME YEAR MODEL, I'VE FOUND ONLY ONE THAT WAS SUCCESSFUL IN GETTING THEIR CAR FIXED. I HOPE THAT MY STORY HELPS OTHERS, BECAUSE THEY ARE BASICALLY JUST IGNORING IT WITH ME. *TR