NHTSA Complaint #11300377 — 2011 VOLKSWAGEN JETTA

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11300377
Vehicle	2011 VOLKSWAGEN JETTA
Component	STRUCTURE:BODY
Date of Incident	January 3, 2020
Date Filed	January 19, 2020
Mileage	38,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

LEFT SIDE DOOR LATCH MALFUNCTION: UNABLE TO OPEN DOOR FROM LEFT REAR EVEN WHEN CHILD PROTECTION IS DISABLED. COULD BE A SAFETY HAZARD WHEN NEEDING TO EXIT VEHICLE. FAULTY DOOR LATCH ISSUES ARE WELL KNOWN TO OCCUR. THE LATCH ON THIS VEHICLE HAS MALFUNCTIONED FOR THE LAST 5 YEARS. 05

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