NHTSA Complaint #10638524 — 2007 TOYOTA PRIUS

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 10638524
Vehicle 2007 TOYOTA PRIUS
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 136,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AZ

Consumer Description

VEHICLE WILL NOT STAY IN DRIVE, ESPECIALLY AFTER SITTING IN THE HOT SUN FOR SEVERAL HOURS. THIS IS A WELL DOCUMENTED ISSUE ON MANY FORUMS SUCH AS HTTP://WWW.TOYOTANATION.COM/FORUM/62-PRIUS-FORUM/343977-08-PRIUS-WON-T-STAY-GEAR-3.HTML. PEOPLE HAVE EVEN MENTIONED CLAIMS OF THE TRANSMISSION SHIFTING TO NEUTRAL WHILE THEY ARE DRIVING DOWN THE ROAD. I CALLED MY LOCAL TOYOTA DEALERSHIP AND THEY SAID THEY HAVE HEARD ISSUES AND IT'S A SHIFTER KNOB REPLACEMENT TO RESOLVE. AT FIRST I WAS PLEASED UNTIL I LEARNED THE SHIFTER IS $400 + $100 FOR LABOR. THIS IS UNACCEPTABLE TOYOTA - I HAVE BEEN A LONG TIME TOYOTA CUSTOMER DUE TO THE RELIABILITY. THIS LOOKS LIKE AN UNADDRESSED RECALL ISSUE TO ME. THANKS FOR INVESTIGATING THIS NHTSA. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

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