NHTSA Complaint #10638320 — 2010 FORD ESCAPE

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 10638320
Vehicle 2010 FORD ESCAPE
Component FUEL/PROPULSION SYSTEM
Date of Incident
Date Filed
Mileage 26,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

I WAS DRIVING TO GO TO LUNCH WHEN MY THROTTLE BODY JUST STOPPED WORKING IN THE MIDDLE OF THE ROAD. I WAS UNABLE TO DRIVE MY VEHICLE TO A SAFE LOCATION OUT OF THE WAY OF TRAFFIC. I HAD TO SHUT IT OFF SEVERAL TIMES TO JUST GET IT A SIDE ROAD. I HAVE CONTACTED FORD IN REGARDS TO BEING REIMBURSED FOR HAVING THIS PART REPLACED WHICH I PAID FOR OUT OF MY OWN POCKET AND THEY ARE NOT WILLING TO REIMBURSE ME STATING THAT THE DATE FOR REIMBURSEMENT WAS OVER JULY 31ST 2014. I HAVE FOUND ON THE NHTSA THAT THE WARRANTY IS GOOD FOR 10 YEARS OR 150,000 MILES FROM THE DATA OF ORIGINAL PURCHASE, WHICH I PURCHASED THE CAR IN NOVEMBER 2012 AND THERE IS ONLY 55,000 MILES ON IT WHICH IS CLEARLY UNDER THE WARRANTY. I HAD THE PART REPLACED AT BARTOW FORD IN BARTOW, FL AND THE ARE REFUSING TO REIMBURSE ME AS WELL. *TR

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