NHTSA Complaint #10638249 — 2012 HYUNDAI ELANTRA

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	10638249
Vehicle	2012 HYUNDAI ELANTRA
Component	POWER TRAIN
Date of Incident	September 18, 2014
Date Filed	September 22, 2014
Mileage	68,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SC

Consumer Description

WHILE STOPPED IN TRAFFIC (RESTAURANT DRIVE THRU LANE), VEHICLE LURCHED FORWARD; ATTEMPTED TO PUT TRANSMISSION SHIFTER INTO PARK (AUTOMATIC TRANSMISSION) TO CHECK THE PROBLEM; VEHICLE WOULD NOT GO INTO PARK OR REVERSE; WOULD ONLY GO INTO DRIVE OR NEUTRAL. HYUNDAI DEALER INSPECTED AND IDENTIFIED PROBLEM AS A DEFECTIVE SHIFT ASSEMBLY. I HAVE BEEN IN CONTACT WITH HYUNDAI CUSTOMER CARE EXPRESSING CONCERNS REGARDING POTENTIAL SAFETY ISSUES (NOT BEING ABLE TO REVERSE VEHICLE; VEHICLE NOT BEING ABLE TO BE RESTARTED IF ENGINE DIED). VEHICLE IS ONLY 2 YEARS OLD AND JUST OUT OF THE 60,000 WARRANTY PERIOD. HYUNDAI (AT THIS POINT) IS REFUSING TO REPAIR UNDER CUSTOMER GOOD WILL. *TR

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