NHTSA Complaint #10637847 — 2009 JAGUAR XF

I PURCHASED THE 2009 JAGUAR XF SUPERCHARGE AND I HAD MULTIPLE STALLS IN THIS VEHICLE , WHERE IT WOULD STOP WORKING AND THE READING BOARD WOULD READ DEFAULT SYSTEM AND WOULD NOT START FROM ANYWHERE TO 2-20 MINUTES. I TOOK THE VEHICLE IN OF COURSE SEVERAL TIMES AND THEY ONLY INDICATED IT ONE TIME ON ONE INVOICE, EVEN THOUGH I HAD THE RECURRING ISSUE WITH THIS CAR. I FINALLY TOOK A VIDEO AND GAVE IT TO THE JAGUAR SHOP IN WALNUT CREEK (EUROPEAN JAGUAR), AND THEY SENT THE VIDEO TO THE MANUFACTURE. I WAS CONTACTED BY LETTER BY THE MANUFACTURER SAYING SORRY FOR YOUR TROUBLE. I ALSO SPOKE TO [XXX] MY ADVISOR WHO EXPLAINED THAT THE MANUFACTURE NEW THE PROBLEM. NOTHING SEEMED TO FIX THIS ISSUE AND FINALLY ON MAY 3, 2011, I WAS TRAVELING ON 580 WESTBOUND AND THE CAR EXPLODED INTO FLAMES. I ESCAPED BUT WITH INJURIES TO THE RIGHT WRIST AND RIGHT KNEE, AND LEFT ANKLE, NEEDING SURGERY AND PTSD. I WAS TOLD THAT MY VEHICLE HAD THE SAME TYPE OF 2010 MODELS THAT WERE RECALLED, AS TO THE GAS FLANGE /GAS TANK SYSTEM, THAT COULD BE RELATED. I, HOWEVER WANT TO MAKE A COMPLAINT BECAUSE FOR THE SAFETY OF OTHERS AND IF MY CHILDREN WHO WERE IN THE VEHICLE EARLIER THAT MORNING AT 7:50 AM , THEY WOULD HAVE ENDED IN TWO DEATHS, LIKELY THREE TRYING TO RESCUE THEM. THE EXPLOSION OCCURRED AT APPROXIMATELY 10;30 A.M. ON MAY 3, 2011. I WOULD LIKE TO THANK YOU FOR YOUR TIME AND COOPERATION IN TAKING THE COMPLAINT. I CAN FORWARD PHOTOS AND ANYTHING ELSE YOU WOULD REQUIRE IF NEEDED. THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR