NHTSA Complaint #11218955 — 2009 JAGUAR XF ELECTRONIC STABILITY CONTROL (ESC)

Complaint Details

ODI Number	11218955
Vehicle	2009 JAGUAR XF
Component	ELECTRONIC STABILITY CONTROL (ESC)
Date of Incident	June 19, 2018
Date Filed	June 10, 2019
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

MY 2009 JAGUAR HAS BEEN IN THE SHOP FOR ALMOST 1 YEAR, I WAS TOLD THAT IT WAS THE WIRE HARNESS, HOWEVER THE WIRE HARNESS WAS REPLACED UNDER MY EXTENDED WARRANTY AND THE PROBLEM STILL EXIST. I PURCHASED THE 2009 JAGUAR AT CAR MAX IN 2012, AFTER ABOUT 3 MONTHS IT WAS IN FOR OIL CHANGE AND ANTIFREEZE WAS SMELT, THEY PUT ME IN A RENTAL AND MY CAR WAS RETURNED AFTER ABOUT 1 WEEK. THIS WAS A THIRD VEHICLE FOR MY HOUSEHOLD SO IT WAS BASICALLY GARAGE KEPT, AFTER ABOUT 1 YEAR( WITH FOLLOWING NORMAL OIL CHANGES, MY ABS/EBS AND OTHER LIGHTS STARTED COMING ON, IT WAS TAKEN TO CAR MAX WHERE THE PUT ME IN A LOANER CAR AND KEPT MY CAR FOR ABOUT 2-3 MONTHS, STATING WIRE HARNESS...FAST FORWARD, THE SAME LIGHTS CAME ON AGAIN AND AGAIN IT WENT TO THE SAME MECHANICAL SHOP ON JUNE 19,2018 AND ITS STILL IN THE SHOP NOW! PLEASE HLEP

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