NHTSA Complaint #10637045 — 2011 FORD ESCAPE

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	10637045
Vehicle	2011 FORD ESCAPE
Component	VISIBILITY/WIPER
Date of Incident	February 2, 2013
Date Filed	September 17, 2014
Mileage	6,361 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING IN SLEET AND SNOW AT 40 MPH, THE CONTACT ATTEMPTED TO USE THE WINDSHIELD WIPER FLUID AND NOTHING WOULD COME OUT. THE CONTACT COULD NOT SEE THROUGH THE WINDSHIELD WHICH ALMOST RESULTED IN A CRASH. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE DRIVER'S SIDE SPRAY NOZZLE WAS CLOGGED WITH DEBRIS. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 6,361.

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