NHTSA Complaint #10637036 — 2010 JEEP LIBERTY

DURING PRODUCTION OF MOST JEEP MODELS USING THE JR ENGINES, THERE WAS AN ISSUE IN THE COOLING SYSTEM CAUSING BLOCKAGE OF THE HEATER CORE, RADIATOR, ENGINE BLOCK, THERMOSTAT, AND/OR WATER PUMP. THE ISSUE IS WELL KNOWN BY JEEP OWNERS FROM MAINLY 2010-2012 JEEPS, BUT CHRYSLER HAS REFUSED TO ADMIT AND FIX THE ISSUE. THE CAUSE OF THE ISSUE TYPICALLY HAS BEEN LINKED TO EITHER A) CASTING SAND USED IN THE PRODUCTION OF THE MOTOR, OR B) CHEMICALS IN THE COOLANT DEVELOPING A SAND-LIKE SLUDGE. MY EXPERIENCE HAS BEEN TWO FAILED HEATER CORES WITHIN 9 MONTHS OF EACH OTHER. THE FIRST INCIDENT OCCURRED ON 25DEC2013 AND WAS REPAIRED 30DEC2013 AT 68,345 MILES. ON A TRIP AWAY FROM HOME IT FAILED AGAIN ON 11SEP2014 AT 85,157 MILES. ON THE MOST RECENT OCCURRENCE, WHEN THE HEATER CORE CLOGGED AND BLEW, THE SYSTEM BLEW HOT STEAM INTO THE CABIN AND COOLANT (AROUND A TEMPERATURE OF 200*F) POURED ONTO THE PASSENGERS SIDE FLOORBOARD. LUCKILY I DID NOT HAVE THE HEAT VENTS TURNED TO ME OR HAD A PASSENGER AT THE TIME BECAUSE I OR MY PASSENGER WOULD HAVE LIKELY BEEN INJURED. THE SAFETY ISSUED CALLED INTO QUESTION DUE TO THE ISSUE ARE A) BURNS RESULTING FROM FAILURE OF HEATER CORE, B) BECOMING STRANDED WITH NO HEAT DUE TO HEATER CORE OR RADIATOR FAILURE, C) BECOMING STRANDED BECAUSE OF ENGINE FAILURE DUE TO OVERHEATING CAUSED BY CLOGGED COOLING SYSTEM. *TR