NHTSA Complaint #10636919 — 2011 DODGE DURANGO

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10636919
Vehicle	2011 DODGE DURANGO
Component	ELECTRICAL SYSTEM
Date of Incident	August 12, 2014
Date Filed	September 17, 2014
Mileage	76,900 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

MY CAR WOULDN'T START AND AFTER CHECKING THE FUSES AND RELAYS I FOUND A RELAY THAT RESET THE DASHBOARD ALARM I BOUGHT A NEW RELAY AND REPLACED IT.SOMETIME LATER MY CAR LOST ALL POWER . TOOK MY BATTERY OUT AND INSPECTED AND FOUND THAT THE BATTERY WAS DRAINED /BAD. AFTER BUYING A NEW BATTERY MY WIFE REPORTED TO ME A NOISE COMING FROM THE GAS TANK AREA . AFTER INSPECTING THE AREA IN QUESTION I TOOK IT TO GET LOOKED AT AND FOUND OUT THAT MY FUEL PUMP WILL NOT SHUT OFF AND WAS THE REASON WHY MY ORIGINAL BATTERY DIED.AFTER DOING SOME RESEARCH I HAVE FOUND THE SAME PROBLEMS WITH OTHER DODGE DURANGO'S AND THE ROOT CAUSE BEING THE TIPM.I DON'T WANT TO SPEND THE MONEY ON A TEST FROM THE DEALER TELLING ME I HAVE A BAD TIPM WHEN I ALREADY KNOW WHAT'S WRONG. SO WHERE DO I GO FROM HERE? I SPENT GOOD MONEY ON THIS CAR AND I AM IN FEAR OF MY FAMILY'S SAFETY WHEN DRIVING THIS CAR. *TR

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