NHTSA Complaint #10633057 — 2007 TOYOTA CAMRY

I HAVE A 2007 TOYOTA CAMRY THAT HAS THE MELTING DASHBOARD. I COMPLAINED ABOUT IT MANY TIMES STARTING IN SEPTEMBER OF 2012. THEY TOLD ME IT WAS MY FAULT. SOMETHING I USED ON DASHBOARD. (CLEANING PRODUCT). I KNEW I HAD NOT AND INSISTED MID LAST YEAR THAT THEY TAKE PICTURES AND SUBMIT TO HAVE IT FIXED. I DID NOT GET A RESPONSE. LAST MONTH AUGUST, 2014 8 ON YOUR SIDE AIRED THE STORY ON MELTING DASHBOARDS. I CALLED TOYOTA AGAIN AND THEY SAID THEY WERE SORRY NO ONE GOT BACK TO ME. THEY SAID THEY HAD THE COMPLAINT ON FILE, BUT COULD NOT EXPLAIN WHY I GOT NO RESPONSE. A FEW DAYS LATER THEY SAID THEY WOULD FIX IT FOR JUST UNDER $800.00. I FEEL THIS IS A MANUFACTURER PROBLEM AND THINK IT SHOULD BE A RECALL. THE GLARE IT CAUSES OFF THE WINDSHIELD MAKES IF DANGEROUS TO DRIVE. ALSO MELTING PLASTIC MAY NOT BE GOOD FOR THE AIR QUALITY. THANK YOU I WAS IN CONTACT WITH CLEARWATER TOYOTA. THEY SAID I HAD 90 DAYS TO ACCEPT OR DENY THEIR OFFER. *TR