NHTSA Complaint #10632955 — 2012 FORD FOCUS

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	10632955
Vehicle	2012 FORD FOCUS
Component	POWER TRAIN
Date of Incident	July 19, 2014
Date Filed	September 13, 2014
Mileage	53,683 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KS

Consumer Description

IT DOES NOT SHIFT CORRECTLY. SLOW AND SLUGGISH TO SHIFT. VERY JERKY. ESPECIALLY AT LOWER GEARS. JERKS FORWARD WHEN NOT EXPECTING IT. HAVE TAKEN IT BACK TO DEALER TWICE. HAD A NEW CLUTCH PUT IN. WAS GOOD FOR A DAY OR TWO. DOING IT AGAIN!!!! THIS CAR SHOULD BE RECALLED & RETURNED TO OWNERS ONLY WHEN THIS IS FIXED. FORD KNOWS THIS EXPERIMENT DID NOT WORK & IT IS TIME TO MAKE IT RIGHT. I WORK HARD FOR MY MONEY & THIS EXPERIENCE HAS LEFT ME VERY UNHAPPY. I WAS SOOO HAPPY TO GET A NEW CAR. NOW I AM LEFT WITH THIS. AS A SINGLE WORKING MOTHER, I WAS APPALLED THAT I WAS NOT INFORMED ABOUT THIS TRANSMISSION BEING MANUAL HYBRID UNTIL I TOOK IT IN FOR SERVICE. THIS IS FRAUDULENT SALEMANSHIP FROM FORD. *TR

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