NHTSA Complaint #10632824 — 2007 BMW X3 SAV STEERING

Complaint Details

ODI Number	10632824
Vehicle	2007 BMW X3 SAV
Component	STEERING
Date of Incident	September 4, 2014
Date Filed	September 12, 2014
Mileage	65,000 miles
Crash	Yes
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

DRIVING ON A SIDE STREET AT ~20MPH AND ABOUT TO MAKE A LEFT TURN AND THE STEERING COMPLETELY LOCKED (AS WHEN YOU TURN THE ENGINE OFF AND PARK THE VEHICLE, WITH NO ABILITY TO TURN THE STEERING). THE BATTERY AND OIL LIGHTS CAME ON, BUT THE ENGINE WAS STILL RUNNING. ENDED UP HAVING TO BUMP INTO THE CURB AND STOP THE VEHICLE. UPON TURNING THE IGNITION OFF AND TURNING IT BACK ON, IT WAS FINE. DEALER DOES NOT KNOW WHAT THE PROBLEM IS INSPITE OF HAVING IT FOR A COUPLE DAYS AND DRIVING IT AROUND. SUSPECTS THE STEERING LOCK UNIT MAY NEED TO BE REPLACED BUT IS NOT SURE SINCE THEY WERE NOT ABLE TO REPLICATE THE ISSUE NOR WERE THEY ABLE TO SEE ANY LOGS OF ISSUES IN THE ON-BOARD COMPUTER. VEHICLE IS RUNNING OK NOW. *TR

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