NHTSA Complaint #11123837 — 2007 BMW X3 SAV AIR BAGS

Complaint Details

ODI Number	11123837
Vehicle	2007 BMW X3 SAV
Component	AIR BAGS
Date of Incident	December 31, 2017
Date Filed	August 31, 2018
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

MY VEHICLE IS UNDER TWO RECALLS: 17V605 17V683 AS RECOMMENDED, I TOOK MY VEHICLE IN TO THE BMW DEALER FOR THE RECALLS. THE DEALER RETURNED THE VEHICLE TO ME STATING THAT THE REMEDY FOR THE RECALL WAS NOT YET AVAILABLE. SINCE THAT TIME, I CONTINUE TO RECEIVE RECALL NOTICES FROM BMW FOR THE SAME RECALL NUMBERS. YOUR DATABASE SHOWS THAT FOR BOTH RECALLS: "RECALL INCOMPLETE/REMEDY NOT YET AVAILABLE". I DO NOT UNDERSTAND WHY THE "REMEDY" IS "NOT YET AVAILABLE". CAN YOU TELL ME WHEN BMW PROJECTS A "REMEDY" TO BE AVAILABLE TO CORRECT BOTH RECALLS? IT SEEMS LIKE THE TECHNICAL RESOLUTION OF THESE ISSUES WOULD BE FAIRLY STRAIGHTFORWARD, ALBEIT SOMEWHAT EXPENSIVE, FOR BMW TO PROCESS. THANK YOU- [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM

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