NHTSA Complaint #10632644 — 2007 JEEP LIBERTY

MY 2007 JEEP LIBERTY WAS INCLUDED IN A RECALL CONCERNING THE POTENTIAL FOR FIRE IN CERTAIN REAR END COLLISIONS. I WAS NOTIFIED OVER A YEAR AGO (APPROXIMATELY NOVEMBER 2013) BY MAIL AND WAS INFORMED I WOULD BE CONTACTED AGAIN WHEN PARTS WERE AVAILABLE. APPROXIMATELY MAY 21, 2014 AT 7:32 AM, I CALLED THE NUMBER ON THE RECALL TO FIND OUT WHY THERE HAD BEEN NO FURTHER CONTACT. I WAS TOLD I WOULD BE CONTACTED NOM LATER THAN AUGUST 2014. ON SEPT 10, 2014, I CALLED THE NUMBER AGAIN ON THE ORIGINAL RECALL AND WAS FINALLY CONNECTED TO A DEALER. I MADE AN APPOINTMENT FOR 9/12/14 AT 2:00PM AS I WAS TOLD THE SERVICE DEPT. WAS WIDE OPEN. THE NEXT DAY I WAS CALLED BY THE DEALER TO INFORM ME THAT "THEY NEEDED TO RESCHEDULE". SO IT HAS BEEN OVER A YEAR SINCE THE NOTIFICATION OF A "SAFETY RECALL" AND NOTHING HAS BEEN DONE. *TR