NHTSA Complaint #10632518 — 2003 SUBARU FORESTER

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	10632518
Vehicle	2003 SUBARU FORESTER
Component	SUSPENSION
Date of Incident	September 5, 2014
Date Filed	September 11, 2014
Mileage	157,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

UPON CHANGING THE OIL IN MY 2003 SUBARU FORESTER I NOTICED THAT MY SUB FRAME IS TOTALLY ROTTED OUT. I DON'T KNOW HOW MY CAR HAS EVEN STAYED TOGETHER ITS SO BAD. I LOOKED THE PROBLEM UP ONLINE AND I FOUND THAT IT IS A MAJOR ISSUE WITH SUBARU CARS. I CALLED SUBARU TO SEE IF THEY COULD HELP TO GET IT FIXED AND THEY SAID ITS A COSMETIC ISSUE AND THEY WILL NOT HELP ME. BUT THEY DID SAY THEY WILL OFFER ME $500 TOWARDS THE PURCHASE OF A NEW SUBARU. I ASKED IF THEY WILL APPLY THE $500 TO FIXING MY CURRENT SUBARU AND HE TOLD ME NO. I AM A SINGLE MOTHER THAT DEPENDS ON MY CAR 100% AND I CAN'T AFFORD THE REPAIR IN THE FIRST PLACE, BUT SUBARU WILL GIVE ME $500 TOWARD THE PURCHASE OF A NEW CAR. *TR

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