NHTSA Complaint #10632445 — 2010 GMC ACADIA

WAS TURNING LEFT INTO A PARKING LOT AND THERE WAS NO ASSIST FROM THE POWER STEERING. IT WAS ALMOST AS IF IT WAS LOCKING UP. THIS ISSUE HAS BEEN OCCURRING SEVERAL TIMES A WEEK SINCE THEN, USUALLY AT LOW SPEEDS. THERE HAVE BEEN A COUPLE OF CLOSE CALLS TO HITTING OTHER VEHICLES AS THIS ISSUE SURFACES WITH NO WARNING. I ASKED LAFONTAINE IN HIGHLAND MI TO LOOK AT IT WHEN I WAS HAVING WATER PUMP ISSUES. IT SEEMS THERE WAS NO TRUE INVESTIGATION ON THE ISSUE, JUST THAT IT WAS OUT OF WARRANTY AND I WOULD HAVE TO PAY TO CHANGE THE R&P, EVEN THOUGH THAT MAY NOT BE THE ISSUE. I ISSUED A COMPLAINT TO GM CUSTOMER SERVICE WHEN THE VEHICLE WAS IN THE SHOP AGAIN FOR A TRANSMISSION MODULE REPLACEMENT. AGAIN, NO CONCERN FROM GM THAT THE STEERING FAILS WITHOUT WARNING. LOSS OF STEERING IS A VERY BIG SAFETY CONCERN. I AM TRYING TO SELL OR TRADE IN THE VEHICLE AS I DO NOT FEEL SAFE HAVING MY WIFE AND KISS IN THE CAR. *TR