NHTSA Complaint #10632437 — 2005 LINCOLN AVIATOR STRUCTURE:BODY

Complaint Details

ODI Number	10632437
Vehicle	2005 LINCOLN AVIATOR
Component	STRUCTURE:BODY
Date of Incident	December 30, 2005
Date Filed	September 11, 2014
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

I PURCHASED A 2005 LINCOLN AVIATOR BRAND NEW. I HAVE THE SAME PROBLEM AS MANY OTHERS WITH THE CRACK. TOLD FORD LINCOLN MERCURY ABOUT IT THE FIRST COLD SEASON FOR THE CAR, 2005/2006. ALTHOUGH I HEARD AND SAW SEVERAL OTHER COMPLAINTS FOR THE SAME ISSUE FORD HAS DONE NOTHING. NOW THE GATE WON?T CLOSE, THE WINDOW WON?T CLOSE BECAUSE THE MECHANISM HAS CORRODED ALLOWING IT TO OPEN ON ITS OWN. THERE IS NO SECURITY WITH THE VEHICLE NOW AND THIS IS EXTREMELY DANGEROUS! EVEN BETTER MY GLASS COMPANY ORDERED REPLACEMENT 07/31/2014 AND I STILL HAVE NOT SEEN IT. I SPOKE WITH [XXX], AND THEIR SUPERVISOR AT FORD CUSTOMER CARE RELATIONS WHO WAS OF NO HELP. THEY CAN'T ANSWER WHEN THE GLASS WILL COME IN. THEY GIVE DATES IT MAY BE AVAILABLE BUT WILL NOT GUARANTY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

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