NHTSA Complaint #10632379 — 2005 CHEVROLET MALIBU

TL* THE CONTACT OWNS A 2005 CHEVROLET MALIBU. THE CONTACT STATED THAT THERE WAS AN INTERMITTENT FAILURE WITH THE CONNECTION OF THE FUSE BOX AND THE CONNECTING SCREWS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO REPLACED THE SCREWS AND THE FUSE BOX. THE CONTACT ALSO EXPERIENCED A FAILURE WITH THE POWER STEERING. THE STEERING WHEEL WAS TIGHT AND THE CONTACT EXPERIENCED EXTREME DIFFICULTY TURNING THE STEERING WHEEL LEFT OR RIGHT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO REPLACED THE STEERING COLUMN. THE REMEDY CORRECTED THE FAILURE. THE CONTACT HAD BEEN WAITING FOR MONTHS TO HAVE THE VEHICLE REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBERS: 14V252000 (ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL, EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL) AND 14V224000 (POWER TRAIN). THE DEALER DID NOT PROVIDE A SPECIFIC DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT ALSO INDICATED THAT THE VEHICLE IDLED HIGH AND IT WAS DIFFICULT TO CHANGE GEARS. THE APPROXIMATE FAILURE MILEAGE WAS 62,000. UPDATED 11/14/14*CN UPDATED 8/11/2015*JS