NHTSA Complaint #10632280 — 2011 CHEVROLET IMPALA

I WAS GOING DOWN INTERSTATE 86 AT 65 MILES AN HOUR WHEN IGNITION JUST SHUT OFF, HAD MY 4 YEAR OLD GRANDDAUGHTER IN CAR. I NOTIFIED MY DEALER WHO THEN TOLD ME TO CONTACT ELM CHEVROLET IN ELMIRA. I DID TALKED TO "[XXX]" WHO NOTIFIED ME THAT PARTS WERE NOT AVAILABLE YET. I THEN CALLED THE 800 NUMBER AND WAS TREATED THE MOST RUDELY I HAVE EVER BEEN TREATED. I HAVE ONLY BEEN USING THE KEY ALONE. THEN TODAY I WAS PULLING OUT OF WAL-MART PARKING LOT INTO TRAFFIC, WHEN THE SAME THING HAPPENED. 'THE REP ON THE 800 NUMBER TOLD ME "DON'T USE THE KEY" TO WHICH I RESPONDED THAT I DIDN'T KNOW HOW TO HOT WIRE A CAR. THIS CAR IS DANGEROUS, NOT ONLY WILL I HAVE TO DRIVE 20 MILES ON A HIGHWAY TO HAVE IT FIXED, BUT DO NOT KNOW WHEN IT CAN BE FIXED. I PLAN ON LEAVING NY FOR FLORIDA IN 3 WEEKS FOR THE WINTER AND AM SCARED TO DEATH TO DRIVE THIS CAR. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR