NHTSA Complaint #10632046 — 2013 FORD EXPLORER
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 10632046 |
| Vehicle | 2013 FORD EXPLORER |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 34,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TX |
Consumer Description
I PURCHASED A USED 2013 FORD EXPLORER ONE WEEK AGO. WHEN PULLING OUT OF MY DRIVEWAY, THE VEHICLE BEGAN TO SHAKE REALLY BAD AND WOULD NOT ACCELERATE. I HAD TO COAST INTO MY NEIGHBORS DRIVEWAY AND THROUGH MY YARD. I TURNED OFF THE VEHICLE. MIND YOU, MY HUSBAND EXPERIENCED THE SAME THING WHEN HE PICKED UP THE VEHICLE FROM THE DEALERSHIP BUT WHEN HE RESTARTED THE VEHICLE, EVERYTHING SEEMED OK. THINKING IT WAS RELATED TO MY HUSBAND'S EXPERIENCE, I RESTARTED THE VEHICLE. EVERYTHING SEEMED TO BE OK UNTIL I TRIED LEAVING OUT OF MY DRIVE WAY. AGAIN, THE VEHICLE SHOOK REALLY BAD AND WOULD NOT ACCELERATE. I AGAIN COASTED INTO MY NEIGHBORS DRIVEWAY AND THIS TIME THE ENGINE LIGHT CAME ON. I IMMEDIATELY CALLED THE DEALERSHIP AND THEY HAD TO TOW IT IN TO SERVICE. IT IS GOING ON DAY 3 OF THE WORK WEEK AND THEY STILL HAVE NOT LOOKED AT IT. REALLY NOT A GOOD SIGN SEEING AS THOUGH WE LITERALLY JUST BOUGHT THE VEHICLE. I'M GLAD IT HAPPENED LEAVING MY DRIVEWAY AND NOT ON THE HIGHWAY. *TR
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