NHTSA Complaint #10631539 — 2006 CHRYSLER PACIFICA

A MECHANIC, WHILE CHANGING THE OIL ON MY 2005 CHRYSLER PACIFICA, INFORMED ME THAT THE SUBFRAME IS RUSTED BADLY AND IS A MAJOR SAFETY CONCERN. I CALLED CHRYSLER AND WAS TOLD THAT CHRYSLER DID EXTEND THE WARRANTY ON THE ENGINE CARRIAGE AND ACKNOWLEDGED THAT THE SUBFRAME WAS INADEQUATE IN TERMS OF HANDLING ROAD SALT. BUT THEN THEY REVISED THE EXTENSION OF WARRANTY TO INCLUDE ONLY CARS MANUFACTURED AFTER FEB 23, 2004 AND BEFORE MARCH 31, 2004. WHILE SUCH A LIMITATION? MY VEHICLE, ACCORDING THE CHRYSLER CUSTOMER SERVICE PERSON ON THE PHONE, WAS BUILD ON AUG 25, 2004 AND THEREFORE FALLS OUTSIDE OF THE COVERED TIME PERIOD. THE BOTTOM LINE IS THAT MY CAR HAS A RUST PROBLEM WITH THE SUBFRAME AND THIS IS A MAJOR SAFETY ISSUE. I DID SOME RESEARCH ON THE INTERNET AND IT IS CLEAR THAT THIS IS AN ISSUE WITH PACIFICAS MADE IN 2004 AND 2005. CHRYSLER SHOULD COVER THE COST TO REPLACE THE SUBFRAME ON MY VEHICLE. *TR