NHTSA Complaint #10631252 — 2007 FORD FIVE HUNDRED

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10631252
Vehicle	2007 FORD FIVE HUNDRED
Component	STEERING
Date of Incident	August 1, 2014
Date Filed	September 6, 2014
Mileage	74,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

I RECENTLY RAN INTO A MAJOR ISSUE WITH MY 2007 FORD FIVE HUNDRED WHICH REALLY SCARED ME. I WAS ROTATING THE TIRES ON THE CAR AND WHEN I WAS REMOVING THE WHEEL FROM THE DRIVERS SIDE OF THE CAR I NOTICED THAT THE WHEEL WOBBLED BACK AND FORTH. AT FIRST I THOUGHT THIS WAS JUST A BAD BALL JOINT AND PURCHASED A NEW ONE TO REPLACE IT. WHEN I STARTED TO REMOVE THE FACTORY INSTALLED BALL JOINT I NOTICED THAT THE NUT THAT HOLDS THE BALL JOINT TO THE LOWER CONNECTION JOINT WAS ON THE VERGE OF COMING OFF. I FIND THIS VERY DISTURBING AS I LIVE IN A VERY MOUNTAINOUS STATE WITH MANY CURVY ROADS AND STEEP DROP OFFS. HAD THIS NUT FINISHED COMING OFF WHILE ON ONE OF THESE ROADS I MAY NOT BE WRITING THIS LETTER. I WILL ALSO CONTACT NAFTA ABOUT THIS SITUATION AS IT MAY BE OCCURRING ON MORE VEHICLES THAN JUST MINE. I WOULD ALSO LIKE TO BE REIMBURSED FOR THE PART I HAD INSTALLED AS IT IN ITSELF WAS NOT DEFECTIVE. I HAVE BOUGHT MANY FORD VEHICLES AND WILL PROBABLY CONTINUE TO AS I THINK OVERALL FORD MAKES A HIGH QUALITY CAR. I HAVE SINCE CHECKED THE OTHER SIDE AND FOUND NO PROBLEMS ON THE PASSENGER SIDE OF THE VEHICLE. THANKS FOR LOOKING INTO THIS MATTER AND I HOPE TO HEAR FROM YOU SOON! *TR

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