NHTSA Complaint #10231278 — 2007 FORD FIVE HUNDRED

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10231278
Vehicle	2007 FORD FIVE HUNDRED
Component	STEERING
Date of Incident	September 15, 2007
Date Filed	June 17, 2008
Mileage	5,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

CAR HAS DEVELOPED A NOISE IN FRONT END. A KNOCKING WHEN TURNING WHEEL AT SLOW SPEEDS. THE FORD DEALER HAS PUT NEW STRUTS, BEARING PLATES AND LINK PINS ON CAR. STILL HAS NOISE. I DROVE A NEW ONE SAT AND IT DID NOT DO THIS. THE DEALER TALKED TO FORD ABOUT THIS AND WAS TOLD " RELEASE THE VEHICLE AS NORMAL AND CHARACTERISTIC OF DESIGN IF NOISE IS THE SAME AND ALSO MINIMAL" IF A NEW ONE DOES NOT MAKE THIS NOISE, WHY DOES MINE? MY WIFE IS CONCERNED SOMETHING IS GOING TO HAPPEN TO THE STEERING. *TR

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