NHTSA Complaint #10631213 — 2007 TOYOTA RAV4

I BROUGHT MY VEHICLE TO THE DEALER FOR THE REAR SUSPENSION RECALL AND WHEN I PICKED IT UP I WAS ADVISED THAT THE STEERING SHAFT NEEDS TO BE REPLACED AND THERE IS A CLUNKING SOUND WHEN TURNING THE WHEEL. THE SERVICE ADVISOR TOLD ME THE SHAFT IS CRACKED AND COULD BE DANGEROUS. I NEVER NOTICED ANY STEERING SOUNDS BUT NOW THAT I'M SPECIFICALLY LISTENING FOR IT I DO HEAR IT. I BELIEVE THAT IF THIS IS A SAFETY ISSUE AS THE DEALER STATED THEN THE VEHICLE SHOULD BE RECALLED. MOST OWNERS WILL NOT KNOW THEY HAVE THIS PROBLEM SINCE THE SOUND IS NOT THAT NOTICEABLE AND I ASSUME THAT IF LEFT UNCORRECTED LOSS OF STEERING WILL OCCUR. *TR