NHTSA Complaint #10630777 — 2007 LEXUS ES350

STRUCTURE issue reported to NHTSA

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Complaint Details

ODI Number	10630777
Vehicle	2007 LEXUS ES350
Component	STRUCTURE
Date of Incident	August 26, 2014
Date Filed	September 4, 2014
Mileage	39,996 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

HELLO, WE OWN A 2007 LEXUS SEDAN AND LOVE EVERYTHING ABOUT THE CAR EXCEPT FOR THE DASHBOARD. IT HAS STARTED TO MELT AND HAVE BECOME STICKY. THE REASON FOR MY COMPLAIN HERE IS BECAUSE IT HAS BECOME A DRIVING HAZARD SINCE THE SUN IS ALWAYS BRIGHT IN TEXAS AND THE STICKY DASHBOARD GLARES ONTO MY WINDSCREEN MAKING DRIVING REALLY DIFFICULT AND WANTED TO FILE A COMPLAIN SINCE I TRIED TO GET IT FIXED FROM LEXUS AND THEY ARE CHARGING ME $1000 FOR REPLACING IT. IT IS MANUFACTURERS DEFECT AND I AM NOT READY TO PAY FOR THEIR MISTAKE. THE FACT IS I STILL HAVE EXTENDED WARRANTY WITH LEXUS BUT DASH IS NOT COVERED IN THAT. PLEASE LOOK INTO THIS MATTER. *TR

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#10670843 — January 7, 2015 — DASHBOARD MELT WHEN THE TEMPERATURE REACH 80 DEGREE WHICH IS MOST DAYS OF THE YEAR IN FLORIDA, COUPLE OF MONTH AGO TH...

#10650367 — October 27, 2014 — DASHBOARD IS MELTING WHICH MAKES IT DIFFICULT TO SEE DUE TO THE GLARE. BUGS AND DIRT ARE NOW STUCK ON THE DASHBOARD T...

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#10638969 — September 25, 2014 — THE DASHBOARD IS MELTING THIS IS A SAFETY HAZARD BECAUSE OF THE GLARE. I BROUGHT IT TO LEXUS IN VIERA FL AND TWICE TH...

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