NHTSA Complaint #10630746 — 2009 CHEVROLET HHR

IN APRIL 2013 OUR SERVICE AIR BAG LIGHT ON THE PASSENGER SIDE STARTED COMING ON AND OFF AT VARIED TIMES. THERE WAS NO RHYME OR REASON FOR WHEN IT WENT ON OR OFF. OUR DEALER STATED THAT IF THE SERVICE AIR BAG LIGHT WAS OFF AT THE TIME OF AN ACCIDENT, THE AIR BAGS WOULD NOT DEPLOY (SCARED US INTO THE REPAIR).THE CAR WAS JUST OUT OF OUR EXTENDED WARRANTY PERIOD OF 4 YR 48000 MILES. SO WE WOULD NEED TO PAY FOR THE REPAIR. THE REPAIR WAS A CONNECTOR MODULE AND TOTAL COST WAS 264.59 FOR THE REPAIR. AFTER IT WAS REPAIRED I STARTED FINDING ALL KINDS OF SIMILAR ISSUES WITH CHEVY CARS AND TRUCKS, INCLUDING VARIOUS YEARS OF THE HHR. I CONTACTED GM BUT THEY REFUSED TO COVER THIS REPAIR STATING THEY KNEW OF NO ISSUES REGARDING A SERVICE AIR BAG LIGHT COMING ON AND OFF. THIS WAS OBVIOUS A LIE SINCE IT'S ALL OVER THE INTERNET AND CHEVY HAS RECALLED SOME CARS AND TRUCKS FOR THE SAME EXACT PROBLEM. I FEEL THAT WE CAN'T BE SURE IF THE AIR BAG WOULD WORK DURING A CRASH IT IS A SAFETY ISSUE AND SHOULD BE REPAIRED AT NO COST. THE COST OF THE REPAIR FOR THE ACTUAL WORK DONE IS HIGHWAY ROBBERY - PARTS WERE 17.28 THE REST OF LABOR! GM NEEDS TO TAKE CARE OF THIS ISSUE AND RECALL THE CARS - OR AT THE LEAST, REPAIR FOR FREE WHEN THE ISSUE ARISES. *TR