NHTSA Complaint #10630329 — 2005 CHEVROLET MALIBU

MY NAME IS [XXX]. I AM SUBMITTING THIS COMPLAINT ON BEHALF OF A CLOSE FAMILY MEMBER,[XXX] IS 90 YEARS WITH NO ACCESS TO A COMPUTER. HE RESIDES AT [XXX], AND OWNS A 2005 CHEVROLET MALIBU. [XXX] RECEIVED THREE SAFETY RECALL NOTICES THAT ARE SUMMARIZED BELOW: JUNE 2014 - FIRST RECALL NOTICE STATED: YOUR VEHICLE, EQUIPPED WITH EPS MAY EXPERIENCE A SUDDEN LOSS OF POWER STEERING ASSIST THAT COULD OCCUR AT ANY TIME WHILE DRIVING. STEERING CONTROL CAN BE MAINTAINED, AS THE VEHICLE WILL REVERT TO A MANUAL STEERING MODE, BUT WOULD REQUIRE GREATER DRIVER EFFORT AT LOW VEHICLE SPEEDS, WHICH COULD RESULT IN AN INCREASED RISK OF A CRASH. JULY 2014 - SECOND RECALL NOTICE STATED: TRACTION CONTROL, ELECTRONIC STABILITY CONTROL (ECS), AND PANIC BRAKING ASSIST FEATURES, IF EQUIPPED, MAY BE DISABLED. SERVICE ESC AND/OR TRACTION CONTROL TELL-TALES LIGHTS MAY ILLUMINATE WITH THIS CONDITION. THESE CONDITIONS MAY INCREASE THE RISK OF A CRASH. JULY 2014 - THIRD RECALL NOTICE STATED: YOUR VEHICLE HAS A CONDITION IN WHICH THE TRANSMISSION SHIFT CABLE MAY FRACTURE AT ANY TIME. IF THE DRIVER CANNOT PLACE THE VEHICLE IN PARK, AND EXISTS THE VEHICLE WITHOUT APPLYING THE PARK BRAKE, THE VEHICLE COULD ROLL AWAY AND A CRASH COULD OCCUR WITH PRIOR WARNING. [XXX] CONTACTED THE LOCAL CHEVROLET DEALERSHIP IN JUNE 2014. THE LOCAL CHEVROLET DEALERSHIP IS: KELLER CHEVROLET ([XXX]),. RESOLUTION: [XXX] FEELS THAT WHILE HE IS WAITING FOR GM TO RECEIVE REPLACEMENT PARTS FOR HIS 2005 MALIBU, THE LOCAL DEALERSHIP SHOULD PROVIDE HIM WITH A SAFE LOANER VEHICLE AS HIS EXISTING 2005 MALIBU. [XXX] CAN BE REACHED AT: [XXX] THANK YOU FOR YOUR TIME AND CONSIDERATION IN THIS MATTER. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR