NHTSA Complaint #10629783 — 2011 FORD F-350 SD

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	10629783
Vehicle	2011 FORD F-350 SD
Component	SUSPENSION
Date of Incident	February 1, 2014
Date Filed	September 4, 2014
Mileage	15,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

2011 FORD F-350. CONSUMER WRITES IN REGARDS TO SEVERE STEERING WHEEL OSCILLATION PROBLEMS. *SMD THE CONSUMER STATED HE MUST BRING THE VEHICLE TO A COMPLETE STOP, TO GET THE VEHICLE TO STOP SHAKING. IT HAS HAPPENED SEVERAL TIMES. ON TWO OCCASIONS, THE SHAKING WAS BAD THE TREAD SEPARATED FROM THE TIRE. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES, AND NOTHING WAS DONE, EXCEPT ROTATING THE TIRES AND CHECKING THE AIR PRESSURE. IN FEBRUARY 2014, THE DEALER REPLACED THE STEERING DAMPER. THE PROBLEM WENT AWAY FOR ABOUT FIVE MONTHS. THE DEALER INFORMED THE CONSUMER, THE VEHICLE NEEDS NEW TIE RODS, FRONT DRIVE LINK, A FRONT TRACK BAR AND AN ALIGNMENT. *JB

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