NHTSA Complaint #11170262 — 2011 FORD F-350 SD

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11170262
Vehicle	2011 FORD F-350 SD
Component	ENGINE
Date of Incident	November 22, 2018
Date Filed	January 15, 2019
Mileage	65,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

TRUCK HAS ABOUT 65K MILES ON IT. IT HAS HAD 2 MAJOR DIESEL ENGINE MALFUNCTIONS THAT LEFT ME STRANDED ON THE ROAD. THE FIRST TIME I BARELY MADE IT OFF THE TRAVEL LANES. THE SECOND TIME AT LEAST I WAS ABLE TO GET FULLY OFF THE ROAD. BOTH TIMES WE WERE ON THE HIGHWAY. IT ALREADY HAS HAD THE FUEL PUMP GO OUT CAUSING MAJOR PROBLEMS AND HAVING A NEW FUEL SYSTEM PUT IN. NOW SOMETHING ELSE INTERNALLY OF THE ENGINE HAS BLOWN UP AND NOW IT HAS METAL SHAVING ALL THRU THE ENGINE. THE FIRST TIME IT TOOK OVER 2 MONTHS TO GET FIXED AND THIS TIME ITS BEEN IN THE SHOP 8 WEEKS AND THE FORD EXTENDED WARRENTEE STILL HASN'T APPROVED THE REPAIRS. I'VE READ MANY ON LINE POSTS SAYING THAT THESE 2011 DIESEL ENGINES ARE EXPLODING AND FORD WON'T COVER THE REPAIRS OR MAKE GOOD.

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