NHTSA Complaint #10629449 — 2002 FORD WINDSTAR

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	10629449
Vehicle	2002 FORD WINDSTAR
Component	POWER TRAIN
Date of Incident	August 28, 2014
Date Filed	August 29, 2014
Mileage	162,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

OUR 2002 FORD WINDSTAR'S AXLE FRACTURED, AS DESCRIBED IN NHTSA CAMPAIGN ID NUMBER 12V193000. THE DEALERSHIP HAD INSTALLED BRACKETS IN 2012, AND RESPOND THAT WE ARE OUTSIDE THE TWELVE MONTH COVERAGE WINDOW ON THIS WORK, AND DECLINE TO DO ANYTHING ELSE FOR US. CAN WE BE SURE OF THE STATE OF THE AXLE ON INSPECTION IN 2012? I THINK THAT SINCE THE AXLE FRACTURED, THEY CANNOT ASSUME THEY HAVE NO LIABILITY, OR THAT THEIR CHOICE TO INSTALL BRACKETS INSTEAD OF REPLACING THE AXLE WAS SUFFICIENT. *TR

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