NHTSA Complaint #10629448 — 2014 HYUNDAI TUCSON

WHILE DRIVING THE STEERING WHEEL SUDDENLY BECAME SO LOOSE I HAD TO TOLD THE WHEEL VERY STILL BECAUSE IF YOU TOUCHED SLIGHTLY THE CAR WOULD SWERVE EITHER TO THE LEFT OR RIGHT THIS CONTINUED FOR SEVERAL MINUTES AND THEN CORRECT ITSELF. THIS HAPPENED ANY TIMES - THEN LIGHTS ON THE DASHBOARD CAME ON - THE AIR PRESSURE, BATTERY AND ENGINE LIGHT AND THE STEERING LIGHT. THE NEXT DAY EVERYTHING WAS FINE NO LIGHTS - THEN THE STEERING WENT LOOSE AGAIN AND THE LIGHTS CAME ON. CALLED THE DEALERSHIP WHERE I BOUGHT THE CAR AND WAS TOLD THEY COULD SEE THE CAR FOR A WEEK. ANOTHER HAD ME COME IN THE NEXT DAY BUT WAS TOLD THE CAR DID SHOW THE LIGHTS SO THEY CLEARED THE COMPUTER AND RESET IT BUT THEY COULD DO NOTHING MORE UNLESS THE LIGHTS CAME BACK ON. I COULD BRING THE CAR BACK WHEN IT HAPPENED AGAIN. I WAS NO SOONER OUT OF THE DEALERSHIP AND THE STEERING WENT AND THE LIGHTS CAME BACK ON - I TURNED AROUND AND HEADED BACK - JUST I GOT THERE THE LIGHTS WENT OFF AND THE STEERING WAS NORMAL SO I DID NOT GO BACK IN. IT IS UNCOMFORTABLE DRIVING THE CAR KNOWING THIS COULD HAPPEN AT ANYTIME AND NOTHING HAS BEEN FIXED. IN THE MEANTIME, NO ONE HAS A LOANER CAR AND THIS IS THE ONLY CAR WE HAVE. I WILL GO BACK NEXT WEEK FOR FURTHER OBSERVATION. *TR