NHTSA Complaint #10629317 — 2012 AUDI Q5 ELECTRICAL SYSTEM

Complaint Details

ODI Number	10629317
Vehicle	2012 AUDI Q5
Component	ELECTRICAL SYSTEM
Date of Incident	August 28, 2014
Date Filed	August 29, 2014
Mileage	12,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IA

Consumer Description

TL* THE CONTACT OWNS A 2012 AUDI Q5. WHILE THE VEHICLE WAS IDLING AT A TRAFFIC LIGHT, THE "CHANGE KEY BATTERY" WARNING INDICATOR ILLUMINATED AND THE ENGINE STALLED. THE VEHICLE WOULD NOT RESTART WHILE THE KEY WAS IN THE IGNITION; HOWEVER, IT RESTARTED WHEN THE KEY FOB WAS PRESSED. THE FAILURE ONLY OCCURRED ONCE. THE DEALER STATED THAT THIS TYPE OF FAILURE OCCURRED WHEN THE BATTERY INSIDE THE KEY FOB WAS NOT CHARGED. THE KEY FOB WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 12,000.

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