NHTSA Complaint #10629085 — 2011 HYUNDAI ELANTRA

TL* THE CONTACT OWNED A 2011 HYUNDAI ELANTRA. WHILE TRAVELING APPROXIMATELY 20 MPH, THE CONTACT'S VEHICLE CRASHED HEAD ON INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED SEVERE LEG INJURIES THAT REQUIRED MEDICAL ATTENTION AND A RIGHT KNEE REPLACEMENT. THE MANUFACTURER WAS NOTIFIED, BUT NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 23,092. UPDATED 10/8/14*CN PRIOR TO THE ACCIDENT, THE CONSUMER TOOK THE VEHICLE TO THE DEALER, BECAUSE THE AIR BAG LIGHT WAS ON. SHE WAS INFORMED, IT WAS AN ELECTRICAL ISSUE. THE CONSUMER NEVER RECEIVED A RECALL NOTICE. UPDATED 10/15/14 ACCORDING TO HYUNDAI, THE VEHICLE PERFORMED AS DESIGNED. THEY STATED THE FRONTAL AIR BAGS WERE NOT INTENDED TO DEPLOY DURING EVERY IMPACT THAT WAS GENERALLY DIRECTED AGAINST THE VEHICLE'S FRONT END. FRONTAL AIR BAS WERE DESIGNED TO DEPLOY WHEN A VEHICLE SUSTAINED A SUFFICIENT FORWARD DECELERATION TO TRIGGER THE AIR BAG SENSOR. THE AIR BAG SENSOR REACTED TO EXTREME DECELERATION OF THE VEHICLE'S FORWARD MOVEMENT. BASED UPON THE INFORMATION PROVIDED, IT APPEARED THE VEHICLE WAS HIT AT AN ANGULAR IMPACT INVOLVING LATERAL FORCES. UPDATED 11/26/14 UPDATED 12/17/14. *JB LAWYER ON BEHALF OF CLIENT. UPDATED 01/16/15.*JB UPDATED 02/24/15*LJ UPDATED 08/28/2017*CT