NHTSA Complaint #10628957 — 2007 LEXUS ES

STRUCTURE issue reported to NHTSA

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Complaint Details

ODI Number	10628957
Vehicle	2007 LEXUS ES
Component	STRUCTURE
Date of Incident	January 1, 2013
Date Filed	August 27, 2014
Mileage	60,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

THE DASHBOARD ON MY VEHICLE IS MELTING. THIS IS CAUSING AN UNSAFE GLARE ON THE WINDSHIELD. IT IS VERY DIFFICULT TO SEE OUT THE WINDSHIELD DUE TO THE MELTING, SHINY DASHBOARD REFLECTING ONTO THE WINDSHIELD. THE DASHBOARD IS VERY STICKY TO THE TOUCH, YOU CAN'T WIPE THE DASHBOARD DUE TO THE STICKINESS CAUSING A RAG OR CLOTH TO STICK TO THE DASH. THERE IS CURRENTLY NO HELP AVAILABLE FROM LEXUS IN REGARDS TO THIS PROBLEM. THIS S A VEHICLE DEFECT, I HAVE NEVER HAD A VEHICLE DO THIS. THE ONLY FIX IS TO REPLACE THE DASHBOARD. *TR

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