NHTSA Complaint #10628701 — 2014 RAM PROMASTER
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS issue reported to NHTSA
Complaint Details
| ODI Number | 10628701 |
| Vehicle | 2014 RAM PROMASTER |
| Component | STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS |
| Date of Incident | |
| Date Filed | |
| Mileage | 66 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
NOTICED UNDERBODY SHIELDS MISSING/ NOT INSTALLED. CONCERNED WITH DAMAGE RISK INCLUDING FIRE FROM CONVERTER BEING EXPOSED AND AN INCREASE IN FUEL DUE TO AERODYNAMIC LOSS. THE CENTER AND DRIVERS SIDE UNDERBODY SHIELDS (PLASTIC PANELS, FRONT OF VEHICLE DIRECTLY UNDER ENGINE) WERE NOT INSTALLED ON VEHICLE UPON DELIVERY AND OBSERVED THE ALL NEW PROMASTER VANS ON DEALERS LOT DID NOT HAVE THE SHIELDS DESCRIBED INSTALLED. DEALER COULD NOT GIVE ME AN EXPLANATION WHY THESE PANELS WERE NOT INSTALLED AT THE FACTORY BUT THAT I COULD BUY THEM. CONTACTED RAM REPRESENTATIVE SEVERAL TIMES, BUT THEY HAVE NOT PROVIDED AND EXPLANATION. THESE PANELS ARE LISTED IN THE PARTS LIST AS UNDERBODY SHIELDS. *TR
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