NHTSA Complaint #10628467 — 2007 BMW 328I

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number 10628467
Vehicle 2007 BMW 328I
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage 61,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

HI, I THINK, THIS IS A SAFETY ISSUE THAT BMW HAS TO FIX. MY AUTOMATIC CAR LOCK GETS STUCK AND I CAN ONLY OPEN DRIVER'S SIDE DOOR AND PASSENGER SIDE DOOR DOESN'T OPEN. THE MANUAL LEVER THAT IS SUPPOSED TO OPEN THE PASSENGER SIDE DOOR AND BACK DOOR DOESN'T OPEN THE DOOR. MY WIFE AND KIDS WERE STUCK AND SOME HOW MANUALLY THEY CRAWLED OUT OF THE DRIVER'S SIDE. IT WAS VERY STRESSFUL AND I WAS WONDERING IF MY SON WAS 20YRS OLD, HOW CAN HE COME THROUGH THE DRIVER'S SIDE FROM THE BACK SEAT. BMW IS WELL AWARE OF THIS ISSUE AND HAS NOT RECALLED THE CARS TO FIX THE MANUAL OVERRIDE WHEN THE AUTOMATIC DOOR OPENER DOESN'T WORK. *TR

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