NHTSA Complaint #10628357 — 2011 DODGE DURANGO

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 10628357
Vehicle 2011 DODGE DURANGO
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 45,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WV

Consumer Description

ON THE ABOVE DATE MY WIFE WAS DRIVING THROUGH THE TOWN OF PAX, WV WHEN OUR 2011 DODGE DURANGO STALLED IN THE MIDDLE OF THE STREET, ON AN INCLINE. THANKFULLY SHE WAS NEAR A CHURCH AND WAS ABLE TO COAST INTO THE PARKING LOT. SINCE THAT TIME I HAVE HAD TO PURCHASE A NEW BATTERY ( $200) BECAUSE OUR FUEL PUMP WILL NOT SHUT OFF, EVEN WHEN THE CAR IS TURNED OFF. I HAVE TO UNHOOK THE POSITIVE BATTERY LEADS TO GET IT TO GO OFF. I HAVE HAD 2 DIAGNOSTICS RUN ON IT AND THEY BOTH CAME UP WITH NEGATIVE RESULTS ( ONE WAS RUN BY A LOCAL MECHANIC THE OTHER BY A REGISTERED CHRYSLER DEALER AT $99). I TOOK IT TO A THIRD MECHANIC WHO TOLD ME IT WAS MY TIPM AND IT WOULD HAVE TO BE CHANGED AT A DEALERSHIP SO THAT IT COULD BE PROGRAMMED CORRECTLY. THIS PART WILL COST $852 AND WITH LABOR WILL COST ME AROUND $1100. THIS IS EXTRA MONEY I SHOULD NOT BE HAVING TO SPEND SEEING AS HOW I HAVE OWNED THIS CAR FOR LESS THAN A YEAR. CHRYSLER KNOWS THE PROBLEM IS THERE THEY SHOULD BE MADE TO DO SOMETHING BEFORE SOMEONE IS KILLED! *TR

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